Know the Installation Process

• If you are having the building installed, who is installing the product?

Most independent VersaTube® dealers have their own local employees installing the building or they employ local subcontractors. Many of the competitors use regional contractors that come from a manufacturing facility several hundred miles from your location. You should ask these questions:

­ Are they local subcontractors or employees, if not, who are they?

­ Are thy insured? Can they provide proof of insurance?

• How long will it take to have my building installed?

Most independent VersaTube® dealers can give you a very accurate installation timeline. Since most of our dealers are local to you and they deal only with local installation crews, they know what their building schedule is. With many competitors, most of their installation crews come out of a regional manufacturing facility. The manufacturer batches several buildings to be delivered and installed in your area, so they may have to wait up to 8 weeks or even longer before they have enough buildings to install in your area. Having a local dealer with a local installation crew will likely give you a shorter installation time versus a regional company.

• Who do I contact if there’s a problem with my installation?

You always contact your local dealer if you’ve had the building installed. Not only does your dealer have ultimate control over the quality of the installation, he can also insure that if you have a problem with the building, someone will be out to take care of the problem in a timely manner. Since he is a local dealer, his reputation depends on it.

For the competitors with regional installation crews, you contact the manufacturer. Rest assured, those manufacturers will not send someone out from the regional facility to repair your building until there are enough buildings sold in your area to warrant a full installation trip by the repair crew. Customers have told us that they have waited as long as 16 weeks to have a building repaired.

• Will the installers be on time for the installation appointment?

You will need to be at the installation site to show the installation crew where you want your building installed. For most of us, we have to take off work to do so. Because our dealers have local installation crews, rarely do they miss a scheduled appointment time. In almost every case, our dealers can and will notify you ahead of time if they cannot make the appointment.

With regional competitors, missed appointments are common. Why? In most instances, regional crews are traveling several hundred miles to reach your location. Scheduling too many installations for the crews to complete in a given period, worker fatigue, transportation breakdowns and the weather are just some of the common reasons for missed appointments with regional crews. We have heard many cases where regional crews have stood up the customer as many as six times, costing the customer far more than the purchase price of the building. A dealer representing a regional install company has no control whatsoever over the installation crews.

The quality of the VersaTube® product is the best of any similar product produced in this business – just ask our dealers and customers who have purchased our buildings. At VersaTube® Building Systems, we want nothing less than a happy, satisfied customer. That’s one of the many reasons why we choose dealers that are local to you – so they can provide you with a quality product, prompt and immediate service, and a local VersaTube® representative to speak with at any time. Our reputation depends on it!